Customer-Focused Brand Representative Role

Abercrombie & Fitch

london, on, Canada
Full-time
Posted June 08, 2026

Job Description

Join our team as a Brand Representative, where you'll enhance the customer experience and represent our brand authentically. This role involves engaging with customers, offering assistance, and maintaining a welcoming store environment.

As a Brand Representative, you will connect with customers, assisting them in locating their desired items. Your responsibilities will include providing warm service, maintaining store presentation, and managing cash wrap operations. You will also contribute to an omni-channel experience by fulfilling online orders with care.

Key Responsibilities:
• Provide welcoming and attentive service to customers
• Support product replenishment and store organization
• Accurately process purchases and returns at checkout
• Assist with Save the Sale and in-store pick-up orders
• Ensure presentation standards are met across categories

Requirements:
• Strong customer service and communication s...