Customer-Focused Inside Account Manager

Westlund

calgary, ab, Canada
Full-time
Posted June 05, 2026

Job Description

Enhance sales and customer satisfaction as an Inside Account Manager with EMCO Corporation. This role relies on strong communication and sales skills to nurture client relationships and achieve targets.
In this position, you will handle customer interactions primarily via phone and email, translating inquiries into successful orders while meeting profit objectives. You'll also manage key customer accounts, prospect for new clients, and support team initiatives. Your organizational talents will be essential in balancing multiple customer requests and sales deadlines.
Key Responsibilities:
• Handle customer inquiries and process sales orders
• Maintain key account relationships and ensure satisfaction
• Utilize project management skills for larger orders
• Develop new customer leads through calling efforts
• Assist counter sales during peak times
Requirements:
• Minimum 1 year experience in customer service or sales
• College degree preferred
• Proficient...