Job Description
Drive client satisfaction as a Program Coordinator, providing top-notch customer service and timely order management. This in-person role involves supporting clients through inquiries and ensuring smooth operations.
In this position, you will handle customer service inquiries and manage order entry for sales and rentals. Coordination with drivers and technicians is key, as you confirm delivery details and foster additional sales. Your conflict resolution skills will enhance client interactions, ensuring positive experiences while managing rental programs and stock.
Key Responsibilities:
• Answer phones and respond to client inquiries promptly
• Enter sales and rental orders efficiently
• Confirm delivery and pick-up dates with clients
• Communicate with drivers and technicians for planning
• Maintain and process rental programs actively
Requirements:
• Minimum 2 years of customer service experience
• Secondary school education required
• Strong conflict...
In this position, you will handle customer service inquiries and manage order entry for sales and rentals. Coordination with drivers and technicians is key, as you confirm delivery details and foster additional sales. Your conflict resolution skills will enhance client interactions, ensuring positive experiences while managing rental programs and stock.
Key Responsibilities:
• Answer phones and respond to client inquiries promptly
• Enter sales and rental orders efficiently
• Confirm delivery and pick-up dates with clients
• Communicate with drivers and technicians for planning
• Maintain and process rental programs actively
Requirements:
• Minimum 2 years of customer service experience
• Secondary school education required
• Strong conflict...