Customer-Focused Solutions Engineer for Network Management Applications
Ciena Corporation
Job Description
Transform network operations as a Solutions Engineer. Spearhead innovative designs and ensure successful implementations of management tools with a focus on customer satisfaction.
This role involves working closely with clients to demonstrate advanced network solutions in a hands-on manner. You will manage the installation, configuration, and testing of network applications while creating essential technical documentation. By collaborating with internal teams, you will influence product enhancements through direct customer feedback and strategic communication.
Key Responsibilities:
• Lead installation and testing of network management systems
• Produce technical documentation and training materials for clients
• Coordinate product demos and hands-on trials for customers
• Support account teams with technical evaluations and designs
• Engage with product management to guide roadmap decisions
Requirements:
• Bache...
This role involves working closely with clients to demonstrate advanced network solutions in a hands-on manner. You will manage the installation, configuration, and testing of network applications while creating essential technical documentation. By collaborating with internal teams, you will influence product enhancements through direct customer feedback and strategic communication.
Key Responsibilities:
• Lead installation and testing of network management systems
• Produce technical documentation and training materials for clients
• Coordinate product demos and hands-on trials for customers
• Support account teams with technical evaluations and designs
• Engage with product management to guide roadmap decisions
Requirements:
• Bache...