Customer Onboarding Specialist

FacilityOS

toronto, on, Canada
Full-time
Posted June 16, 2026

Job Description

About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect and collaborate.

About the role:

To support our growth, we are expanding our Customer Success team and are looking for a Customer Onboarding Specialist . Working in Customer Onboarding, you will own the entire FacilityOS onboarding process, from training to kiosk hardware delivery, delivering first value, and project managing a successful implementation. In implementing FacilityOS to large global enterprises, you’ll focus on helping customer...