Job Description
Are you passionate about delivering exceptional customer support and managing operational processes? Do you thrive in a dynamic, fast-paced environment and excel in building strong relationships? Join Ricoh International as a Customer Operations Coordinator and play a pivotal role in maximizing our results and ensuring customer satisfaction across the EMEA region.
What you'll do
As a Customer Operations Coordinator, you will:
Manage a Portfolio of Ricoh Partner Accounts: Oversee the operational aspects of customer support, order bank management, warehouse operations, shipments, and export control.
Order Processing and Shipment Coordination: Efficiently process customer orders into warehouse workflows, ensure timely shipments, and handle export controls to meet performance targets and delight our customers.
Customer Relationship Building: Anticipate and address the needs of our distributor partners, mainta...