Customer Satisfaction Quality Manager

Schneider Electric Gruppe

apodaca, nuevo león, Mexico
Full-time
Posted June 08, 2026

Job Description

Responsibilities

  • Ensure action plans for compliance to quality indicators: MDR, FFR, Scrap, DCR's, etc.
  • Coordinate and develop Quality Assurance Engineers, technicians and quality inspectors.
  • Ensure compliance with our integrated management system.
  • Manage the training process for the quality and compliance area or technical competencies according to the Quality strategy (Phoenix).
  • Ensure compliance with process strengthening strategy to address high severities of our FMEA's.
  • Support and direct UL loss resolution.
  • Coach for documentation of 8D's, deviations, FMEA's, 6sigma projects.
  • Communicate with the Line of Business and Safety Committee on critical product performance issues (quality).

Qualifications

  • Professional career in Industrial Engineering, Electronics, Electromechanical or Mechatronics.
  • Strong leadership, analysis, decision‑making, collaboration and negotiat...