Job Description
Customer Service & Administrative Assistant – (LATAM)
Location: Remote (Work from Home)
Schedule: Monday – Friday | 9:00 AM – 6:00 PM (PST,CST,EST)
Compensation: $1,250 USD/month for the first 90 days / $1,500 USD/month after that.
About the Role
This is not a passive, ticket-taking customer service role. This is front-line ownership of every customer interaction across multiple franchise locations. Volume is high, expectations are clear, and execution matters every single day.
If you’re the type who keeps things organized, responds fast, and takes pride in clean communication and zero dropped balls, keep reading. If you need constant direction or struggle in fast-paced environments, this won’t be the right fit.
This role is the front line of franchise operations, owning the full customer communication lifecycle from first contact to resolution. You’...