Job Description
JOB TITLE: CUSTOMER SERVICE AGENT
INTRODUCTION
Our client,
a multinational logistics company which specializes in cargo logistics, port
terminal operations and maritime services is looking to bring onboard a Customer
Service Agent who will be responsible for effectively carrying out
order management activities and manage customer complaints in line with the
company policy and standard operating procedures.
o Capture orders accurately according to the SOP with minimal errors
- 100% of all orders to be captured within 1 hour.
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