Job Description
**Customer Service Agent for City Unscripted****Salary**: MXN ***** per hour ****** hours weekly, spread over 5 days)**Exciting Job Opportunity: Become Our Remote Customer Service Agent**Are you a proactive individual with a passion for travel?
Do you enjoy engaging with people from around the world?
We are looking for a Remote Customer Service Agent who embodies motivation, reliability, sharpness, initiative, problem-solving skills, and quick thinking.As a valued member of our dynamic and fast-expanding travel company, you will work closely with our Customer Service Team Leader and team members worldwide to enhance our customer service efforts.
**Responsibilities**:- Responding to guest queries/questions and updating bookings as needed.
- Handling sales inquiries- Engaging with guests via calls, live chat, and WhatsApp to ensure timely and effective communication.
- Providing guidance to guests regarding booking changes, including cancellations and refunds.
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