Customer Service Assistant

Palex Portugal

Carnaxide, Lisboa, Portugal
Full Time
Posted May 30, 2026

Job Description

Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a Customer Service Assistant.


Main Responsibilities:


  • Management of personal and departmental email, forwarding and follow-up;
  • Entering material requests, following up on their supply and invoicing;
  • Supporting the sales team with delivery status requests, stock, material codes;
  • Management and forwarding of customer complaints;
  • Management of the customer database;
  • Interaction with other departments, whenever necessary.


Requirements:
  • High School and/or Bachelor's Degree in Health or similar fields (preferably);
  • Minimum of 1 to 2 years' experience in similar roles;
  • Knowledge of SAP R/3 and/or S4;
  • Knowledge of Microsoft Office tools (Excel, Outlook, Word);
  • Inter...