Customer Service Coordinator, Parking Services - Limited Term
Ontario University Athletics
Job Description
Customer Service Coordinator, Parking Services - Limited Term
Tracking Code: req2052
Faculty/Department: Office of VP, Administration
Number of Positions: 2
Appointment Type: Limited Term 9 months
Hours of Work: 35 hours per week
Salary Range: Level 7 – Starting Salary, Step 1: $68,930
Posting Date: May 22, 2026
Closing Date: June 12, 2026 (7:00 pm EST)
Job Summary
The Customer Service Coordinator serves as the first point of contact for all parking, Ucard, and UPass-related inquiries, providing front‑line support in person, by phone, and via email. The role manages day‑to‑day transactions such as permit processing, Ucard/UPass issuance, responding to inquiries, and resolving routine issues. Responsibilities also include monitoring intercoms and camera systems, handling first‑level parking‑related complaints and parking citation appea...