Job Description
Customer Service Coordinator
- Posted on March 4, 2026Published ByTrillium Staffing is now seeking a Customer Service Coordinator in Wixom, MI!
The Customer Service Coordinator serves as a key link between customers, sales, and operations. This role manages orders from quote through shipment, ensuring accuracy, communication, and follow-through in a fast-paced specialty metals environment. The position requires attention to detail and comfort working with technical product specifications such as alloys, tempers, gauges, and coil processing requirements.
Key Responsibilities
Customer & Sales Support
• Serve as the primary point of contact for assigned customer accounts
• Enter and manage sales orders, change orders, and order acknowledgements
• Schedule new order processing time in the slitting schedule.
• Monitor customer web based release systems as required.
• Provide order status updates, lead ...