Job Description
Customer Service Department ManagerPay from $85,000 to $100,000 per yearTexas Branch- Irving, TXFast, friendly, and customer-focused - thats what makes Ulines customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.Position ResponsibilitiesTrain Team Leads to build a high-performing, positive team environment to provide top-notch customer service.Manage the daily activities of various Customer Service departments.Evaluate team procedures and identify areas for improvement.Review performance reports and suggest ways to increase efficiency.Resolve escalated customer issues promptly.Minimum RequirementsBachelors degree.3+ years of customer service management experience.Demonstrated ability to effectively coach and develop a high-per...