Job Description
Job Title: Customer Service – Digital Wallet (Dutch + English)
Location: Lisbon, Portugal (Remote within Portugal Mainland)
Start Date: 7 May 2026
Contract Type: CDD – 6 months
Relocation: Not provided (Candidates must already be located in Mainland Portugal)
Work Schedule:
Monday to Friday – 08:00 to 17:00
Weekends off (Saturday and Sunday)
Job Description
We are looking for a Dutch- and English-speaking Customer Service professional to support users of a leading Digital Wallet platform. You will assist customers via phone, email, and chat by providing accurate information, troubleshooting issues, and ensuring a positive user experience.
Responsibilities
Assist users with inquiries related to digital wallet features, transactions, and account issues
Provide ...