Customer Service Engineer

United Imaging Healthcare - Latin America

são paulo, estado de são paulo, Brazil
Full-time
Posted June 09, 2026

Job Description

Job Responsibilities:

  • Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
  • Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
  • Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
  • Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
  • Other tasks assigned by supervisors.


Qualification Requirements:

  • Technical associate’s degree or above;
  • Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;