Job Description
Shape the future of client interactions as a Customer Service Manager in Cambridge, with a focus on electrical industrial products! This is your chance to lead a motivated team.
Join a thriving team in Cambridge as a Customer Service Manager. You'll be key in maintaining operational excellence while mentoring team members in their roles. Your expertise in factory automation and electrical components will enhance both team capability and customer satisfaction.
Key Responsibilities:
• Lead and support a high-performing team
• Use KPIs for ongoing performance tracking
• Manage vacation and sick leave coordination
• Oversee daily financial reports for efficiency
• Serve as a liaison for high-profile corporate engagements
Requirements:
• 3+ years of supervisory experience required
• Relevant background in industrial distribution or electrical systems
• Insight into customer service team management preferred
• Comfortable working fully on-site in Cambridge...
Join a thriving team in Cambridge as a Customer Service Manager. You'll be key in maintaining operational excellence while mentoring team members in their roles. Your expertise in factory automation and electrical components will enhance both team capability and customer satisfaction.
Key Responsibilities:
• Lead and support a high-performing team
• Use KPIs for ongoing performance tracking
• Manage vacation and sick leave coordination
• Oversee daily financial reports for efficiency
• Serve as a liaison for high-profile corporate engagements
Requirements:
• 3+ years of supervisory experience required
• Relevant background in industrial distribution or electrical systems
• Insight into customer service team management preferred
• Comfortable working fully on-site in Cambridge...