Customer Service Officer | Dutch, English & French

Customer Service Officer | Dutch, English & French

Oss, reference 2026-00578

Job description

We are looking for a Customer Service Officer for our client, an international and well-established company in the medical this role, you will be responsible for managing the entire customer service process for clients in both the Netherlands and Belgium. Your daily tasks will include order processing, tracking delivery statuses, handling invoicing, and managing customer complaints. You will act as the main point of contact for customers and are expected to handle inquiries in a proactive and professional manner. Going the extra mile to ensure customer satisfaction is essential in this will join a close-knit and informal team of 9 colleagues, where collaboration and a positive working atmosphere are key.
Your responsibilities will include:

Processing and managing customer orders

Monitoring delivery status and providin...