Job Description
RH CONSEIL is looking for a Customer Service Representative in Niederkorn. ASSIGNMENT Provides services to retail clients based in Germany, Austria and Switzerland, from account set up, order processing, monitoring through to resolution of issues. Processes all customer requests and orders immediately and seamlessly. Coordinates ongoing promotional and advertising activities for our customers. Provides friendly and proactive responses to all customer questions and requests. Confirms and sends information regarding pricing, promotions, discounts, product availability and possible delivery dates. Updates regularly the customer database. Handles customer complaints in cooperation with the various departments involved. Analyses product availability and delivery availability in cooperation with the planning and logistics departments. Prepares a monthly report on the level of customer service. Indoor products. As soon as possible or AUGUST 2024 . <...