Job Description
Elevate your career with Wesco as a Customer Service Representative. Manage inquiries through email, ensuring effective issue resolution for a diverse customer base.
Wesco seeks a Customer Service Representative to handle routine and complex inquiries. You'll support customers by addressing concerns, processing payments, and collaborating with teams for issue resolution. This role requires strong communication skills and the ability to work under pressure in a fast-paced environment.
Key Responsibilities:
• Respond to customer inquiries through email effectively
• Process payments for cash account customers
• Research and resolve customer problems efficiently
• Provide backup support for sales counter inquiries
Requirements:
• High School Diploma or equivalent required
• 2-4 years relevant experience preferred
• Strong verbal and written communication skills
• Ability to work well under pressure
• Proficient in MS Word, Excel, and email
Utilize yo...
Wesco seeks a Customer Service Representative to handle routine and complex inquiries. You'll support customers by addressing concerns, processing payments, and collaborating with teams for issue resolution. This role requires strong communication skills and the ability to work under pressure in a fast-paced environment.
Key Responsibilities:
• Respond to customer inquiries through email effectively
• Process payments for cash account customers
• Research and resolve customer problems efficiently
• Provide backup support for sales counter inquiries
Requirements:
• High School Diploma or equivalent required
• 2-4 years relevant experience preferred
• Strong verbal and written communication skills
• Ability to work well under pressure
• Proficient in MS Word, Excel, and email
Utilize yo...