Job Description
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Catalan speaking Customer Service Representative to join their team in Braga.
Position: Customer Service Representative
Location: Braga, Portugal
Work model: Remote
Employment type: fixed term (6 months) with possibility of extension / permanent contract
DUTIES AND RESPONSIBILITIES:
Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems
Foster positive relationships by delivering prompt and courteous support
Support customer satisfaction and long-term engagement by ensuring effective resolution of issues
Maintain a prof...