Job Description
Location: Braga, Portugal (Remote)
Start Date: 7 May 2026
Work Schedule: Monday to Friday | 08:00 – 17:00 | Weekends off
About the Role
We are seeking a Customer Service Representative fluent in Czech and English to join an international support team. You will handle customer inquiries, provide information, and resolve issues across communication channels while ensuring a high standard of service quality.
This is a remote position, but candidates must already be residing in Portugal. Relocation is not provided.
Key Responsibilities
- Handle customer inquiries via phone, email, or chat in Czech and English
- Provide accurate information and effective solutions to customer requests
- Maintain a high level of professionalism and customer satisfaction
- Record and update customer interactions in internal systems
- Fo...