Customer Service Representative Danish Speaker | Porto, Portugal

Nordicrecruiters

Porto, Porto District, Portugal
full time
Posted June 16, 2026

Job Description

re you fluent in Danish and ready to take your career to an inspiring new location? Join our team in Porto, Portugal, as a Customer Service Representative (Danish language), helping global customers while living in one of Europes most charming coastal cities.

What You'll Do

  • Respond to customer inquiries via phone, email, chat, and social media, delivering professional and friendly support
  • Resolve service requests around bookings, accounts, and general assistance while maintaining a high-quality experience
  • Log customer interactions accurately in our CRM and collaborate with internal teams when escalation is required
  • Manage multiple communication channels efficiently and adapt to changing priorities
  • Identify patterns in customer feedback and suggest improvements to enhance service standards

Who You Are

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