Job Description
Customer Service Representative Diabetes Medical Devices (German Market)
Porto, Portugal | Full-Time | Start Date:17/Nov/25
Are you passionate about healthcare innovation and eager to make a difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical Devices, where your role goes beyond customer supportyoull be helping patients and healthcare professionals with lifechanging solutions.
What Youll Do
As part of our dynamic customer support team, you will:
Provide outstanding customer service in German (C2), with support in English (C1) when required.
Handle inquiries, incidents, and doubts regarding diabetes medical devices via phone, email, and chat.
Assist patients, caregivers, and healthcare professionals with empathy and accuracy.
Guide customers through troubleshooting and product usage while ensuring compliance with quality standards.
Work in close collaboration with...