Customer Service Representative

Sekure Merchants

Montreal, Quebec, Canada

Full Time

Posted March 14, 2026

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Job Description

 
  Job Details 
 
  Description 
 (Une version française suivra)
  Customer Service Representative 
  Spanish & English - Customer Service - Remote - Rapid Advancement Opportunities 
 As a Customer Service Representative, you will support Hispanic/Latino and Anglo small and medium sized business owners located in the U.S by answering questions, offering advice, and leveraging resources to find solutions when merchants run into challenges with their payment processing account.
 As a Customer Service Representative, your typical day may include:
 A brief morning team meeting to keep up to date and crowd-source answers to questions
 Checking emails, voicemails, and prioritizing any work that was unable to be completed the previous day in order to organize your day
 Assisting business owners with questions on their merchant account via phone and email. Understanding their ...
            

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