Customer Service Representative – Polish & English

CBT

Lisbon, Lisbon, Portugal
full time
Posted June 07, 2026

Job Description

Job Title: Customer Service Representative – Polish & English

Location: Lisbon, Portugal (On‑Site)

Start Date: 30 April 2026

Schedule:

Monday to Sunday – Rotative Shifts

08:00–17:00 or 09:00–18:00

2 Rotative Days Off per week

Future change TBC by client: 24/7 operation with rotative shifts

About the Role

We are looking for a customer‑focused, motivated, and communicative Polish & English-speaking Customer Service Representative to join our team in Lisbon. You will support a leading e‑commerce brand, ensuring high‑quality service across all customer interactions.

Key Responsibilities

Provide excellent customer service through written and verbal communication

Stay knowledgeable and passionate about leading e‑commerce products and service standards

Understand e‑commerce op...