Customer Service Representative – Polish Speaker

Kats Recruitment

Lisbon, Lisbon, Portugal
full time
Posted June 11, 2026

Job Description

Customer Service Representative – Polish Speaker

Location: Portugal | Language: Polish | Full-time


About the Role

Are you fluent in Polish and passionate about delivering outstanding customer experiences? We are looking for enthusiastic and dedicated Customer Service Representatives to join our growing international team in Portugal. This is a fantastic opportunity to work in a vibrant, multicultural environment while building a meaningful career in customer support.

Your Responsibilities

  • Handle inbound and outbound customer inquiries via phone, email, and live chat in Polish

  • Provide accurate, empathetic, and timely responses to customer questions and concerns

  • Troubleshoot issues, process requests, and escalate complex cases to the appropriate department

  • Maintain detailed and accurate records of customer interactions in our CR...