Customer Service Representative

OVERVIEWThe primary responsibilities are to provide exceptional Customer Service for the RB Academy Project, have the ability to answer all questions, concerns and comply with special projects related.
The customer service representative is also responsible for the reporting, registrations, payments and all duties related to our Training events.POSITION RESPONSIBILITIESPlan and coordinate training events that include but not limited to:Search for training locations in cities across the United StatesSearch for catering services in cities across the United StatesNegotiation of location terms and agreementsEvent set-up, preparation and logisticsFollow up after the Training is completed (Paperwork, grading exams and certificates)Plan and coordinate Live Streaming eventsProviding exceptional customer service for course registration and customer inquiriesProvide real-time assistance to trainers and studentsProvide marketing support (Promotions, Bulletins, Website Administration)Commun...