Customer Service Representative - Transportation

American Iron and Metal

Hamilton, Ontario, Canada
full-time
Posted March 23, 2026

Job Description

Job Description

As the Customer Service Representative - Transportation, you will be responsible for managing the flow of information between the customer base and the Planning / Dispatch group to ensure timely execution of service.

What you’re responsible for: 

  • Manage inbound communications with customers and drivers/carriers.
  • Create orders in the system to be managed by the Planning / Dispatch department.
  • Communicate with customers and carriers to ensure smooth logistics operations.
  • Prepare shipping documents (BOLs, packing lists, customs paperwork, labels, etc.).
  • Track orders in the system through to completion.
  • Support Supply Chain Analyst objectives.
  • Collaborate with the Inventory Management team to reconcile inventory systems.

Qualifications

To join our team:

  • You have a Bachelor’s degree in Supply Chain ...