Customer Service Representative - Work Onsite in Waterloo, Ontario!

Teleperformance

Waterloo, Ontario, Canada
Full Time
Posted March 17, 2026

Job Description

The Opportunity


Description

Job Responsibilities:






  • Provide first-level customer service regarding inquiries
    about product/account/usage and applications.
  • Build and maintain positive customer relations by offering
    personalized solutions and ensuring requests are handled appropriately by
    coordinating with various functions within the company.
  • Schedule service calls and follow up with customers/clients.
  • Escalate customer issues as required.
  • Perform accurate data input using prescribed applications.

Experience Required for Your Success

Job Requirements:






  • Must be at least 18 years of age
  • Open Availability
  • Excellent verbal and written communication skills in English
  • Excellent computer ...