Customer service sales representative

About the Role

We're hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach.

You will own the full conversion journey — from first touch to scheduled calls.

This role requires both:

Consultative selling skills for inbound leads Confidence and persistence for outbound calling and follow-up

This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment.

What You Will Do

Convert warm inbound leads Conduct outbound calls to re-engage cold or inactive leads Proactively reach out to potential patients through structured outbound campaigns Engage via phone, SMS, chat, and email Educate patients using approved, non-clinical messaging Handle objections with empathy and confidence Manage your own pipeline and prioritize follow-upe Maintain accurate CRM documentation Meet and exceed dail...