Customer Service Specialist - Contact Position

Role, Inc.

edmonton, division no. 11, Canada
Full-time
Posted June 06, 2026

Job Description

18-Month Contract Position

About the position:
Reporting to the Customer Serivce Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution.

What we offer:

  • Global career advancement and mentoring opportunities

  • Competitive salary

  • Employee Resource Networks that are advocating for advancing diversity, equity, and inclusion within the company.

What you’ll do:

  • Receive and process customer orders

  • Develop solutions to customer needs/opportunities

  • Build and sustain long-term customer partnerships

  • Displ...