Customer Service Specialist

Isco Industries, Inc.

Edmonton, Alberta, Canada
Full Time
Posted March 23, 2026

Job Description

  • Prepare and submit quotations based on customer’s inquiry and specifications.
  • Determine Pricing strategy either alone or in conjunction with Team Leader, Outside Sales partner, and/or Management

  • Determine sourcing strategies which align customer needs with internal objectives

  • Determine logistical requirements and alternatives and assist as needed with execution

  • Prepare and/or provide technical documents in relation to customer application

  • Follow up with customers to ensure quote has been received and ask for feedback.
  • Process transactions within an assigned customer group or geography with the objective of increasing customer service, sales, and gross profit and within quality standards.
  • Utilize ISCO business systems to process transactions to company standard

  • Utilize approved Customer Resource Management (CRM) tool in daily activities
  • Manage Projects
  • Act as primary liaison betw...