Job Description
Customer Service Specialist (German C1 + English B2)
Location: Porto, Portugal
Work Model: OnSite
Application Deadlines: March 6 and March 27, 2025
Start Date: November 6, 2025
About the Role
Join a motivated and multilingual team as a Customer Service Specialist for a prestigious banking project in Porto.
You will be the first point of contact for customers, assisting them with phone banking ID setup, TPIN and app configuration, and general service inquiries.
Youll also promote the companys banking products in a professional, clientoriented, and salesfocused mannercombining empathy, efficiency, and commercial awareness to ensure every customer interaction adds value.
Key Responsibilities
- Provide inbound customer support for phone banking and...