Job Description
Job Description
Union: Non-Union
New or Replacement: Replacement
Department: Manufacturing
Site: 2400 Skymark Ave. Unit 3, Mississauga, Ontario
Reports to: Operations Manager
Wage Range: $45,000 - $60,000 annually
Hours: 37.5 Hours per Week
Status: Permanent Full-time
Number of vacancies: 1
Closing date: June 16, 2026
Duties and Responsibilities
- Respond to customer inquiries via phone, email, chat, and ticketing systems
- Troubleshoot product and service issues with clarity and efficiency
- Collaborate with technical teams to escalate and resolve complex problems
- Maintain accurate records of customer interactions and feedback
- Validate information to check for accuracy on product information, pricing and terms.
- Process orders in the ERP system