Customer Service Specialist

Unilever

Saray Mahallesi, Turkey, Turkey
Full-time
Posted June 06, 2026

Job Description

JOB PURPOSE


This role exists to aiming to ensure customers' optimal stock levels, product availability and effective coordination with Demand Planning to meet customer demand. You’ll be part of a team that believes in doing work that matters — for people and the planet.


Because here, we don’t just hire for jobs. We invite you to be part of something bigger.





KEY RESPONSIBILITIES


• Perform daily order planning process.


o Create and manage orders in alignment with Demand Planning.


o Identify stock risks (out-of-stock/overstock) and take proactive actions.


o Work closely with planning teams to align supply plans with operational needs.


o Monitor service performance by tracking losses and taking preventive actions to avoid recurrence.


• Master Data:


o Maintain accu...