Customer Service Staff (Back Office)

J-K Network Services

méxico, méxico, Mexico
Full-time
Posted June 04, 2026

Job Description

OverviewCOMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.PositionCustomer Service StaffIndustryLogistic CompanyLocationBinan LagunaScheduleMonday to FridaySalaryPhp18,000-Php25,000Work SetupOn siteBenefitsHMOGovernment benefits13th Month PaySick LeaveGovernment benefitsJob RequirementsBachelor's degree holderWith at least 1 experience in back-office customer service operationsAmendable to work on siteAmendable to attend face to face interviewCan start as soon as possibleJob ResponsibilitiesHandles customer inquiries and requests through email and phone in a timely and professional mannerProvides accurate information regarding products, services, billing, orders, or account concernsHandles client inquiries via email and phone regarding shipment status, documentation, and delivery schedulesCoordinates with operations, warehouse, trucking, and ove...