Job Description
Provide high level Customer Service; making sure customer needs are taking care off
- Needs to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company) status, updates, etc.
- Follow up on Customer orders, providing efficient information to each order to the team and Customers
- Update each order in a daily basis with notes, notifications, etc., in our Quick Base system (will get train to use system)
- Follow up on and update shipping, provide customers with status on Customer Service Orders (CSO) and work orders (WO)
- Maintain diplomacy and tact while dealing with upset or escalated callers
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $3,****** - $4,****** a la semana
Horario:
- Diurno
Prestaciones:
- Bebidas gratis
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido
- Programa de referidos
- Tel...