Customer Success Advisor | German

Undutchables Recruitment Agency

Amsterdam, North Holland, Netherlands
Full-time
Posted June 04, 2026
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Job Description

Customer Success Advisor | German

Amsterdam - 1 day WFH, reference 2025-01509

Job description

Your responsibilities :
  • Provide customer service in both German and English by phone, email, and chat
  • Support customers with licensing, pricing, payment details, and order status
  • Prepare quotes for software licences and renewals
  • Follow up on quotes to support the sales process
  • Process orders accurately, ensuring correct details and timely deliveries
  • Communicate with suppliers to coordinate quotes and orders
  • Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service
  • Keep databases updated with customer and order details
  • Support with other related administrative or service tasks as needed

    • Requirements

    To excel in this role, you’ll need:
  • Fluent in both German (C2) and English (C1-C2), ...
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