Customer Success Agent | German C2
Eindhoven, reference 2026-00334
Job description
As a Customer Success Agent, you act as the primary contact for the German real estate agents. You assist them with their day-to-day activities, respond to questions about ongoing projects, provide guidance on products, and ensure they receive timely, knowledgeable, and solution-focused support.
Support with booking and coordinating appointments with our photographers Advise clients on additional products such as video and 360° tours Handle adjustments and changes to existing orders Answer client questions about the completion and delivery of image materials Proactively think along with clients about the best way to present and market their properties Follow up on warm leads generated by marketing or account managers Contact interested real estate agents by phone, prepare and send...