Customer Success Analyst

Robert Half

Amsterdam, North Holland, Netherlands
Vast contract
Posted June 03, 2026
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Job Description


We are currently looking for a Customer Success Analyst (m/f/x) in Amsterdam. Our client is specialized in financial services and offering their clients a full service platform, to assist them efficiently.

Responsibilities

  • Set up the system for new customers actively
  • Identify opportunities for clients to optimize system functionality
  • Prepare training documentation and guides within the system
  • Analyze and respond to software-related queries from existing clients, executing straightforward requests
  • Proactively collaborate internally with operations and development teams to resolve issues and process complex requests
  • Cultivate sustainable customer relationships and trust through transparent and interactive communication

    • Profile

  • You have experience in a client-facing role
  • You have experience in Banking, Finance, or Accounting
  • You are i...
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