Customer Success at Industrial AI Scale Up

Cerrion

zürich, zürich, Switzerland
Full-time
Posted June 11, 2026

Job Description

Overview

At Cerrion, we’re building the future of AI-enabled manufacturing . Headquartered in Zurich with more than $25M in funding from Creandum, Y Combinator and top Silicon Valley investors, we’re building the industrial AI platform to deploy AI Agents that can see what’s happening on the production floor, automatically spot problems, and instantly intervene to keep lines running smoothly, at scale. Our technology is live in factories across 18+ countries, helping leading manufacturers in glass, beverage, food, CPG, building materials, and wood cut downtime by up to 50%. We’ve reached an exciting inflection point — and we’re accelerating fast.

Your Mission

We’re looking for an A+ player to join our Customer Success Team in Zurich. Your goal is to ensure our industrial customers achieve sustained improvements in efficiency, quality and process reliability with Cerrion’s platform, from value engineer, to onboarding through proof-of-value, ...