Job Description
Customer Success Manager (6 months contract)
Job type: Full Time · Department: Customer Success · Work type: Hybrid
São Paulo, State of São Paulo, Brazil
About the Role
As a Customer Success Manager, you will be responsible for providing complete support to the LATAM customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management.
What will you do
- Drive the product adoption to help customers achieve their business outcomes and realize value (build Success Plans).
- Develop an intimate understanding of your customers’ businesses, conduct health checks.
- Develop a network of champions within each account through education, coaching, and strong influencing skills.
- Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, c...