Job Description
In 2018, our Swiss tech company KEMARO AG launched the world's first autonomous dry‑cleaning robot for industrial use – the K900. The first employee was hired in November 2019, and the company now has almost 60 employees at its site in Eschlikon TG. Together we are revolutionizing how global logistics and industrial companies keep their facilities clean and safe.
To strengthen our team, we are looking for a:
Customer Success Manager (m/f/d) – 80–100%
Your mission:
As part of our Customer Success team, you are the direct interface to our end customers and distributors. Your mission is to ensure the long‑term success of our customers through proactive support and excellent service throughout the entire product lifecycle.
Your tasks
- Customer Journey & Onboarding : You guide our customers from initial installation through long‑term use and ensure they achieve maximum value from our robots.
- Partner Enablement ...