Customer Success Manager

Intangles North America

Mexico, ciudad de méxico, Mexico
Full-time
Posted June 05, 2026

Job Description

Hiring Exceptional Talent | Unicorn Hunter

Position Objective: Plan, Manage and Control the operation of all pilots in Mexico, as well as the development of projects, strategic and operational objectives, with a focus on Internal/External customer satisfaction. Strengthen and promote the development of strategies to growth the business in the market.

Responsibilities:

  • Establish work plans for the areas under your responsibility according to the company's objectives.
  • Review, analyze and improve the performance metrics of the areas in charge.
  • Attention and follow-up to cases that require personalized attention.
  • Review, control and carry out strategies that lead to compliance with the established objective.
  • Provide continuity to skill growth to the customers.
  • Periodically present results and action plans.
  • Identify opportunities and participate in projects that allow us to achieve the mission, vision, v...