Job Description
Are you passionate about renewable energy?
Do you thrive in fast‑paced, hard‑working and purpose‑driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
Please note that for this role, C2 Spanish proficiency is required. This is a full‑time, hybrid position with 3 days at the office in São Paulo.
What You’ll Do
- Be the go‑to contact for our diverse range of B2B customers, including solar installers and utilities for the LATAM market.
- Solve technical problems from day one after signature and guide them through technical questions about our system and solar and heat pump (you don't need to be an expert directly).
- Leverage customer feedback to enhance our software, in close collaboration with our development team.
- Continuously improve customer experience ...