Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Customer Success Manager - HCM proactively engages with an assigned portfolio of complex customers to achieve business outcomes by supporting the customer’s executive stakeholders. Collaborate closely with managers and peers to ensure success across the Customer Value Journey. With the oversight from management, the CSM has responsibility for assuring the continuity of the customer’s cloud subscription-based solutions and maximizing their usage at the product level.
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Customer Success Manager - HCM proactively engages with an assigned portfolio of complex customers to achieve business outcomes by supporting the customer’s executive stakeholders. Collaborate closely with managers and peers to ensure success across the Customer Value Journey. With the oversight from management, the CSM has responsibility for assuring the continuity of the customer’s cloud subscription-based solutions and maximizing their usage at the product level.