Job Description
Customer Support Specialist | Remote in Portugal
Are you fluent in both German and English?
Do you have a passion for customer satisfaction and a knack for problem-solving?
We are currently recruiting a Customer Support Assistant to join the Retention Line for one of Switzerland's largest telecommunications companies.
If you are looking for an opportunity to grow professionally and are ready to take on this challenging role, then we have the perfect opportunity for you!
Do you feel up to this challenge?
Bring your talent and apply today!
Your Responsibilities:
- Ensure high solution rate and customer satisfaction at each contact through excellent know how;
- Serving the customer to ensure their long-term loyalty;
- Receiving incoming customer calls;
- Customer advice on all services and offers;
- Creation of added value for the customer incl. sales;
- Management of admi...