Customer Support Agent

Piwik PRO

Wrocław, Lower Silesian Voivodeship, Poland
Full-time
Posted June 03, 2026

Job Description

You have an opportunity to join the Support team and become a subject matter expert on the Cookie Information Consent Management Platform. You will support our customers’ technical teams and power users of the platform to ensure frictionless user experience. 


What will you be doing




  • Finding or figuring out the proper solutions to customer’s technical challenges,




  • Helping customers to use our products more effectively,




  • Assisting customers in our product configuration, technical implementation and integration with external tools, 




  • Review and interpret invoices to assist with billing and finan...