Job Description
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! 🌍
We are offering a great work experience in Braga, Portugal as a Customer Support Specialist.
Your responsibilities include:
- Answering customer requests by phone regarding their current credit and any new project inquiries.
- Analyzing customer needs to personalize interactions, better understand their expectations, reassure them, and provide the most suitable financing options.
- Developing a long-lasting and high-quality relationship to enrich the customer portfolio within our Relational Excellence framework.
- Optimizing each contact (incoming and outgoing calls) by identifying and capitalizing on commercial opportunities.